I don't know my username

• If you're the Account Owner, your username is typically your agency ID starting with A (i.e. A000000), and your agency ID email address is typically the email associated with your account (i.e. A000000@allstate.com).
• To retrieve your username, use the Forgot Username process. You will need to provide the Allstate agency ID associated with your account (i.e. A000000) and email address associated with your username. This will send you an email with your username that you can use to log in.
• If you do not have the Allstate agency ID or email address associated with your username, reach out to one of the Administrators in your Lead Manager account who can access your username.

I don't know my password

• If you've never logged in or forgot your password, you can use the Reset Password process and provide your username and email address. This will send you an email to the email address associated with your account with instructions on resetting your password.